Office Top Salesperson Bayleys Dunedin 2015, 2016, 2017, 2018, 2019
For Miles Rapley the real estate industry is a natural extension of a successful business career locally. “Over the years I have sold a lot of nice things to a lot of nice people and I love property – it’s a passion.”
Born, bred and educated here Miles has an enviable network of contacts through school, work and sport.
Miles continues his long term involvement with squash (playing competitively for over 40 years) as a sponsor of Otago Squash Club and also manages special time at his other passions, mountain biking, skiing, golf and windsurfing.
Miles has always been innovative, starting both Watercooled Sports Ltd and specialist sports apparel brand Shock Top (reg trade mark sign). Running owner operator businesses are an invaluable background to the demands of the business of real estate sales. This environment of intensive regulation and the extra pressures associated with the current economic climate is not the domain for the faint hearted or non committed person.
Miles is a problem solver and enjoys dealing with issues that can arise during the sale process, whether they involve presentation, finances or the all important negotiation.
He lists the ability to think laterally and act honestly as the key attributes of an agent but critical is the capability to close a sale.
“If you are selling, work out a marketing strategy to ensure you are not stranded on the market a long time - it’s stressful and it costs. Remember you are also likely to be buying property or using your money in the same market – it is all relative”.
Listing with Miles also importantly means your property sale is supported by the whole Bayleys Metro sales team with fantastic marketing opportunities locally and globally.
"Miles guided us in formulating a plan that would target the appropriate market and realise the maximum benefit for us. He backed up his suggestions with his experienced reasoning and was also prepared to listen to our concerns and implement our suggestions.
He kept us totally up to date at all times with a comprehensive written weekly report and regular phone calls. He has a great sense of humour (which we really appreciated on occasion!), he remains focussed on the task at hand and he didn’t put pressure on us at any time.
Miles has our highest accolade - 'We would have no hesitation in using his services in the future or in recommending him as an agent to anyone who is buying or selling a property'.
Roger & Fran
"I would like to send a big thank you for the professional way you handled the sale process.
As a couple who have never been through this process before we were naturally very anxious as we had heard horror stories of real estate agents and methods for gaining sales etc;
As you can imagine, we were extremely surprised and pleased to meet you for the first time which completely challenged this line of thinking. You were pleasant, respectful, patient and honest. You were upfront and straight forward which was a blessing. We knew that your stance was for a good price for your vendor but also a reasonable price which would gain a win-win situation for all. We are not negotiators and were grateful that the bargaining process was conducted calmly and quickly.
But it did not end there. Once a price was agreed there was the process of buying and checking. Your counsel and advice was priceless and we completely valued your input and support. You maintained a great relationship with the vendor and we still keep in touch with him.
Again, thank you so much! You are a fantastic advertisement for the integrity of your company and we will be sure to inform everyone who we have contact with about your competence and reliability."
Kindest Regards, Donna
"Selling a house can be a stressful business and it is important that you have the right person negotiating on your behalf. Miles had the right strategies for what was a difficult market. He was extremely thorough and hard working, and did not rest when he had an offer tabled, but would still work just as hard on lining up a second and third offer behind it. Always open and honest in his communication, I never had any doubt that he was fighting my corner with integrity and skill.
I have made some mistakes in my life, but at least I got my estate agent right: I cannot recommend Miles highly enough!"
"Just a quick note to express our sincere thanks in the way you handled our recent house sale.
The whole sale's process from start to finish was very prompt & professional and you quickly gained our respect and trust with your relaxed approach. At no time did we feel pressured or pushed into our decisions and everything was very clearly explained to us, allowing us to have a clear understanding of what was happening at all times.
The fact that you listed, showed buyers through and sold our house in less than 48 hours, still blows me away and Jackie and I could not have asked for a more fantastic result. While the sale happened very quickly and again without any pressure from yourself, I do really appreciate all the effort that was put in prior to the sale being confirmed.
The after sales service and follow up, after we had moved along with the gift basket, just confirmed even more that we had made the right choice in choosing you to list our house with. I have definitely been singing your praises and recommending you to other people that have shown interest in buying or selling and as my daughters would put it 'You are the man'
Look forward to further contact and once again thank you for the outstanding service."
Cheers & happy selling, Mark & Jackie
“We found Miles a pleasure to deal with when purchasing our new home. He was professional, personable and displayed a high level of integrity.
His approach ensured we were well informed without compromising his client. We would be happy to recommend Miles to friends and family.”
Alex and Adrian
"Miles was recommended to us by a friend with many years of property development experience within Dunedin.
We looked very carefully for someone with long standing experience in the area, a record to back that up, a calm demeanour to guide us through what is invariably a stressful process and above all old fashioned integrity, in all aspects he exceeded our expectations.
Our property had unique aspects which made the sale process very complex, Miles's experience proved invaluable here in gently steering us in the right direction achieving a result that was very agreeable to both us and the purchaser.
We were so impressed with the experience and service that we again recommended Miles to our neighbours who he has also guided to a successful outcome.
Although it may seem somewhat of a cliche Miles really has become a friend. As we negotiate the current tumultuous residential market in search of our next home Miles is an oft consulted source of sage advice.
In a profession with which I have had many previous negative encounters Miles has restored my faith that there are agents out there who will act with knowledge respect and above all integrity.
He comes with our highest recommendation."
John and Juliet